At Itshaala, our Refund Policy is tailored to align with the specific products and services offered on our website. In the event that a refund is applicable, we commit to processing the refund and crediting the amount to the customer’s bank account within a reasonable timeframe, typically taking 5-7 working days.

Please note that the exact processing time may vary depending on factors such as the customer’s bank policies and the method of payment. We strive to make the refund process as efficient as possible to ensure a satisfactory experience for our users.

If you have any questions or concerns regarding refunds or cancellations, please reach out to us at info@itshaala.com, and our customer support team will be happy to assist you. Your satisfaction is our priority, and we appreciate your understanding of our refund procedures.